Advice Promise

Because no one can predict the future.

Protection for peace of mind.

With HR Assured in your corner, you can rest easy knowing that if an employment-related claim is made against your business, we’ll be there to protect you with our Advice Promise.

The trusted advice we deliver has been designed to prevent employment claims from occurring in the first place, but sometimes they’re unavoidable. With our Advice Promise your business will have peace of mind knowing that we’ll stand by you with legal representation and paying of damages if a claim does surface.

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Here’s how it works
HR Assured is no ordinary HR solutions provider – we're part of Citation Group, and backed by Citation Legal – our family extends to yours and together, we’ll be there to protect your business if a workplace issue turns into a dispute.

If you do receive an employment related claim, Citation Legal will represent you for no additional fees, and HR Assured will pay for the damages and other costs associated in the defence of that claim. *

The Advice Promise extends to the most common employment-related claims including unfair dismissal, general protections application, bullying and sexual harassment, discrimination, and underpayment claims.

* T&Cs apply.
No hidden costs
No business owner wants to face an employment-related claim – they can significantly impact a business financially, drain your energy and time defending the case, and damage your reputation. With HR Assured in your corner, you can rest easy knowing that if a claim is made, we’ll be there to support you from the start, helping to mitigate any further damage to you. And the best part – there are no unexpected expenses – from damages and judgement to settlement and defence costs, our Advice Promise is not capped – it’s the smart way to protect your business.

* T&Cs apply.
When the unexpected happens, we’ll be there
If a claim is made against your business by an employee, and it escalates, Citation Legal, will step in to defend you.

Citation Legal is Australia’s leading workplace relations law firm – they only practise in employment law and have more Accredited Specialists in this area than any firm in Australia. The firm has been established for over 30 years and is equivalent to (or larger than) the entire workplace relations teams in most top-tier firms. This means that even if your matter becomes litigious it’ll be handled within the Citation Group family of businesses, not transferred to a third-party legal services provider.
A smooth transition from expert to expert
Handling a claim within the Citation Group family of businesses means the matter won’t be transferred to a law firm that knows nothing about you or your business. An unknown third party won’t access your confidential and commercially sensitive information. You won’t have to rehash the matter with a new advisor. With access to relevant documents, such as employee records, inside of the HR software, HRA Cloud, Telephone Advisory Service notes and the call log, we can assess the matter, prepare briefs, gather evidence, and take action in a fraction of the time taken by an external law firm: a matter of days to prepare everything we need, instead of weeks (or even months). And because HR Assured is part of Citation Group, we’re there with you, in touch with what’s going on, accountable and responsible for managing the matter with you, every step of the way.

Terms and conditions apply. For more information about our Advice Promise offer get in touch with the team at HR Assured.

It’s a safety net for you and your business.

We hope you’ll never need it. It’s there if you do.

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